Administrative Assistant – Data Entry

Job Description:

• Support client transactions in the group life and disability insurance sector.
• Upload documents to member files.
• Enter data into member files.
• Generate barcodes to catalogue documents.
• Sort relevant information for members.
• Review received data to identify errors, inconsistencies, and omissions.
• Meet productivity standards according to the learning curve.
• Use various tools and validate the feasibility of transactions.
• Assist with special projects as requested by a direct supervisor or team lead.
• Perform other duties as required.
• Report directly to the Senior Manager, Outsourced Services (BPO).

Requirements:

• High school diploma or equivalent.
• Administrative experience: 1 year (an asset).
• Hands-on user experience with a solid working knowledge of the Microsoft Office suite.
• Comfortable with technology.
• Good typing speed with accuracy.
• Strong written and verbal communication skills in English and French.
• Intermediate English level for daily analysis of bilingual documentation and files, and for reading and writing notes, reports and emails in English for English-speaking clients and partners (an asset).
• Attention to detail and accuracy.
• Excellent time management and multitasking skills.
• Good organizational skills.
• Ability to manage multiple tasks and meet service level agreements (SLAs).
• Analytical mindset.
• Fluency in French and English, spoken and written.
• Proficiency with Microsoft Word, Excel, Outlook, SharePoint and PowerPoint.
• Ability to work effectively in a team.
• Flexibility, reliability and discretion.

Benefits:

• Computer equipment provided.
• No sales or cold-calling activities.
• 37.5 hours per week, Monday to Friday.
• Dynamic work environment and excellent team.
• Paid training.
• Quick onboarding.
• Two days of paid sick leave (after 3 months of employment).
• Two weeks of vacation.
• RRSP program (available after 6 months of employment).
• Paid public holidays.
• Group insurance (available after 3 months).