Associate, Dispatch

Job Description:

  • Coordinate dispatch during afternoons (17:00–22:30), weekends (08:00–22:30), and statutory holidays (08:00–22:30)
  • Coordinate, update, and maintain technician schedules
  • Participate in technician induction procedures
  • Provide clerical and administrative support with speed and accuracy
  • Learn, interpret, and apply organizational policies, rules, and regulations
  • Maintain and organize document files
  • Assist other staff with office tasks as required
  • Perform other duties and responsibilities assigned by the supervisor or manager
  • Work from home

Requirements:

  • Fluency in French and English (spoken and written)
  • Excellent computer skills, including experience with Microsoft Office
  • Ability to solve problems and work independently
  • Excellent interpersonal and customer service skills
  • Experience in administration and dispatch is an asset
  • Good telephone etiquette and dispatch experience are assets

Benefits:

  • Mental, emotional, and physical well-being services and benefits for employees and their families
  • Aecon University
  • Tuition reimbursement
  • Leadership Programs
  • Training and professional development initiatives
  • Employee Resource Groups (ERGs)
  • Diversity programs
  • Accessible accommodations throughout the interview and hiring process
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