Customer Enablement Manager

Other Jobs To Apply

No other job posts for this day.

  • As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs.
  • You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform
  • You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence
  • Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences
  • Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones
  • Develop and maintain high-quality reusable content such as courses, guides, videos, templates, and interactive simulations
  • Partner cross-functionally with Product, Marketing, and CS to align education with launches and identify education gaps
  • Deliver internal enablement to CS Teams globally to ensure consistency in Customer Journey, Strategy Execution, and customer outcomes
  • Track and measure learning engagement, proficiency, and product adoption to continuously improve program effectiveness

Benefits

  • 401(k)
  • Company equity
  • Health insurance
  • Fertility benefits
  • MURALvida stipend
  • Fully remote team
  • Flexible time off
  • Parental leave
  • End of Year Closure
  • Design thinking trainings
  • MURAL free forever plan
Share Share
Buy Now

Remote Question and Answer

Virtual Assistant Question and Answer

Content Moderator Question and Answer

Customer Service Question and Answer

Video Game Tester Question and Answer

Apply Now →