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Customer Support Executive — Marathi
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Customer Support Executive — Marathi
Key ResponsibilitiesHandle customer queries through calls, chats, emails, and other support channels.Understand customer concerns and provide accurate and timely resolutions.Assist customers with product/service-related queries.Escalate complex issues to the appropriate team when required.Maintain a high level of customer satisfaction and service quality.Accurately record customer interactions and update information in the system.Follow company policies, processes, and customer service standards.Meet assigned customer support and service-level targets.
Skills Required: Excellent communication,Positive attitude,Problem‑solving,Customer handling,Listening,Interpersonal skills,Remote work proficiency
Education: Any Graduate