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Executive Assistant for a Food and Beverage Business in the US (Home B
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Executive Assistant for a Food and Beverage Business in the US (Home Based Full
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Monitor and respond to multiple company email addresses in a timely manner (customer orders, inquiries, complaints across 6-7 locations) • Follow up with customers and coordinate order placement across multiple locations • Respond to company reviews on Google, Yelp, and other platforms; manage reputation across all locations • Write weekly employee newsletters and monthly customer newsletters (with help from AI) • Manage market research and customer surveys • Develop and maintain standard operating procedures and checklists • Organize and manage spreheets and documents • Handle administrative tasks including making calls and scheduling appointments • Support customer service operations