Front Desk Administrator

Job Title Front Desk Administrator

Job Description
We are seeking a professional, articulate, and organized Front Desk Administrator to join our premier educational institution in Kochi. As the first point of contact, you will play a crucial role in creating a welcoming environment for students, parents, and visitors while managing essential administrative and front-office operations.

Responsibilities:

• Student & Visitor Management: Warmly welcome students, parents, and corporate visitors to the center and direct them to the appropriate department or counsellor.
• Enquiry Handling: Manage incoming phone calls, address basic course/program inquiries, and route complex queries to the respective academic or admissions teams.
• Database Management: Efficiently record and maintain walk-in visitor details, student registrations, and enquiry logs in the internal system/CRM.
• Office Coordination: Manage incoming and outgoing couriers, mail, and official documents.
• Administrative Support: Assist the center management team with daily administrative tasks, scheduling student appointments, and maintaining a tidy reception area.

Requirements & Skills:

• Education: Graduation in any discipline.
• Experience: 0 to 3 years of experience in front office administration, corporate reception, or client-facing roles (Prior experience in the Education/EdTech sector is an advantage).

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person