Global Sales Manager

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Job Description:

  • Own and expand complex, high-value enterprise customer relationships
  • Lead sophisticated discovery and analysis of customer supply chains and business objectives
  • Develop multi-solution proposals addressing operational, financial, and strategic customer needs
  • Execute long-term account strategies focused on expansion, retention, and share of wallet growth
  • Serve as the primary commercial lead for strategic and multi-site customers
  • Lead complex pricing discussions, contract negotiations, and deal structuring
  • Coordinate cross-functional teams to support solution development and implementation
  • Partner closely with Customer Success and Operations to ensure delivery excellence
  • Maintain accurate enterprise-level pipeline visibility and revenue forecasts
  • Monitor competitive positioning and market dynamics affecting strategic accounts
  • Represent Forward in executive-level customer meetings and business reviews
  • Provide informal mentorship and guidance to less-experienced sales peers
  • Perform other duties as assigned to meet evolving business needs

Requirements:

  • High School Diploma or GED equivalent required
  • Undergraduate degree in business, sales, supply chain, or a related field preferred
  • Supply Chain / Logistics industry certifications preferred
  • 8+ years of enterprise-level sales experience
  • Proven success closing large, complex, multi-year sales opportunities
  • Strong executive presence and advanced consultative selling skills
  • High level of commercial, analytical, and negotiation acumen
  • Advanced CRM and sales analytics proficiency
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information
  • Proficient with Windows PCs and Microsoft O365, including Outlook, Word, Excel, and PowerPoint
  • Proficient with web conferencing tools including Teams, Zoom, and Webex
  • Must be comfortable with travel for related meetings/events

Benefits:

  • Commission-driven incentive plan ranging from 6% to 20% earned on applicable business volume
  • Remote work arrangement
  • Travel for related meetings/events
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