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[Hiring] Bilingual English/Russian Office Assistant @Special Touch Hom
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[Hiring] Bilingual English/Russian Office Assistant @Special Touch Home Care
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Role Description
The Remote Office Assistant will provide phone-based and administrative support to Special Touch Home Care's office team. The ideal candidate will be comfortable handling incoming calls, documenting information accurately, assisting with scheduling and administrative coordination, and communicating professionally with patients, caregivers, clients, staff, and management.
This role requires strong communication skills in both English and Russian, excellent attention to detail, and the ability to work independently while remaining responsive and connected to the team throughout the day.
Job Duties
Answer and manage incoming calls from patients, caregivers, clients, and staff
Provide professional communication and support in both English and Russian
Document calls, messages, and interactions accurately and promptly
Assist with scheduling support and administrative coordination
Complete reports, data entry, and other office-related tasks
Communicate effectively with management and team members
Handle time-sensitive matters with professionalism, discretion, and attention to detail
Follow company procedures and maintain organized records
Support daily operational needs as assigned
Qualifications
Fluent English, spoken and written
Fluent Russian, spoken and written
Strong communication and customer service skills
Professional phone etiquette
Excellent organizational and multitasking abilities
Strong computer skills and ability to learn new systems quickly
Reliable high-speed internet connection
Ability to work independently and manage responsibilities effectively
Dependable, responsive, and available during scheduled working hours
Preferred Qualifications
Experience in customer service, administrative support, call center operations, healthcare coordination, interpretation, or translation
Experience working remotely
Experience supporting U.S.-based businesses
Spanish language skills are a plus
Schedule
Monday through Friday
9:00 AM – 5:00 PM Eastern Time / New York Time
Approximately 35–40 hours per week
Compensation & Growth
$12 USD per hour
18,000 ARS per hour
Weekly payments
Long-term opportunity
Potential for increased responsibilities and compensation based on performance and tenure