Night Auditor/Front Desk Agent

Job Summary

We are seeking a reliable and customer-focused Night Auditor / Front Desk Agent to provide exceptional guest service during overnight shifts. In this role, you will manage front desk operations, perform nightly audits, maintain security, and ensure a smooth guest experience.

Key Responsibilities

• Welcome guests and handle check-in/check-out.
• Respond to guest inquiries and resolve concerns professionally.
• Perform nightly audits and maintain accurate billing records.
• Answer and manage multi-line phone calls.
• Monitor property security, including CCTV and safety checks.
• Prepare daily reports and coordinate with housekeeping and maintenance.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Experience working with Hyatt Hotels is a strong advantage.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to perform night audit duties and work overnight shifts.

We offer a professional, supportive work environment where your skills and dedication are valued.

Pay: $17.60-$19.00 per hour

Work Location: In person