[Remote] Senior Privacy Compliance Analyst (Charlotte, NC (Hybrid) or Remote)

Note: The job is a remote job and is open to candidates in USA. Brighthouse Financial is a provider of annuities and life insurance products focused on helping people achieve financial security. The Senior Privacy Compliance Analyst supports AML, privacy, data governance, cybersecurity, artificial intelligence, operations compliance, and regulatory examination programs by investigating incidents, managing consumer data rights requests, testing controls, reviewing regulatory requirements, and partnering with business stakeholders.

Responsibilities

• Identify, investigate, mitigate, and report privacy incidents to the Company’s legal team for review
• Perform analysis and enhanced due diligence for AML matters, including reviewing, logging, and filing federally required Suspicious Activity Reports when necessary
• Support consumer data rights requests, including access, deletion, correction, opt-out, HIPAA individual rights, and protected person requests, ensuring timely investigation, documentation, and response
• Maintain and update privacy notices, disclosures, cookie banners, and related consumer-facing materials to reflect current data practices, regulatory requirements, vendor relationships, and business changes
• Assist in providing cookie governance oversight, including consent management platform reviews, cookie and tag inventories, preference signal testing, vendor coordination, and remediation of unauthorized or unnecessary tracking technologies
• Assist in recurring risk and control testing, monitoring, sampling, reporting, and remediation planning to confirm that privacy, data rights, cookie governance, artificial intelligence, cybersecurity, AML, and other compliance processes related to the underwriting and administration of life insurance and annuity products are operating effectively
• Serve as a compliance liaison for business partners across the organization on various compliance initiatives, providing guidance on regulatory requirements and impacts to data
• Work with Communications and Learning and Development to promote awareness of Company AML, artificial intelligence, and privacy policies, emerging risks, and applicable new laws and regulations
• Coordinate and produce metrics for oversight activities across AML, Privacy, Operations Compliance, and Regulatory Examinations
• Review new and pending legal and regulatory requirements for privacy, cybersecurity, and artificial intelligence introduced by applicable regulators
• Assist in maintaining departmental policies and procedures for the Company’s AML and Privacy programs
• Perform other duties as assigned or required

Skills

• 4+ years of relevant experience in the financial services industry (insurance industry preferred)
• 2+ years of compliance experience (privacy and/or data compliance preferred)
• Experience interpreting laws and regulations a plus
• Knowledge of the regulatory requirements related to the insurance industry
• Intellectual curiosity, flexibility, and adaptability in relations with superiors and peers
• Strong negotiation skills and ability to be a business partner and creative thinker capable of understanding and finding appropriate solutions to business needs
• Ability to work independently and as part of a larger team
• Excellent analytical, investigative, and writing skills
• Aptitude to utilize artificial intelligence for process efficiency
• A Bachelor's degree (preferred)

Benefits

• Competitive performance-based incentives determined by company and individual results.
• Work remotely or in the office to better thrive in all areas of life.
• A minimum of 20 days of paid time off and 16 paid company holidays per calendar year.
• Paid volunteer time and paid study time.
• 401(k) savings plan with company match up to 6%.
• Annual company nondiscretionary contribution of 3%.
• Financial counseling services.
• Competitive medical, vision, and dental plans.
• Tax-free health savings accounts with potential company contributions up to $1,000 per family.
• Up to 16 weeks of paid leave for new parents.
• Back-up dependent care.
• Dependent care flexible spending account.
• Up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
• Company-paid basic life insurance.
• Company-paid short-term disability insurance.

Company Overview