SVP - RCM Operations (US Healthcare)
- Leadership opportunity in one of the fastest growing industry
- Work with a growing RCM company,
About Our Client
Our client is a mid-sized organisation specialising in business services, particularly within the US Healthcare (RCM) sector. They are focused on delivering tailored solutions to meet client needs while maintaining high operational standards.
Location: Remote (Bangalore Urban) | SVP - RCM Operations (US Healthcare) | Call Centre and Customer Service
Job Description
SVP - RCM Operations (US Healthcare)
- Lead end-to-end RCM operations including billing, coding, collections, AR, and denial management
- Drive operational excellence through process optimization and continuous improvement initiatives
- Ensure achievement of key financial KPIs such as cash flow, AR days, and collection efficiency
- Develop and implement strategies to reduce denials and improve first-pass claim resolution
- Oversee large, multi-location teams and ensure high productivity and quality standards
- Manage client relationships, ensuring satisfaction, retention, and service delivery excellence
- Ensure compliance with healthcare regulations, payer guidelines, and audit requirements
- Drive automation, digital transformation, and adoption of RCM technologies
- Monitor performance through dashboards, reporting, and data-driven insights
- Collaborate with leadership and stakeholders to align RCM goals with business objectives
The Successful Applicant
SVP - RCM Operations (US Healthcare)
- Bachelor's degree in Healthcare Administration, Business, Finance, or related field (MBA preferred)
- 20+ years of experience in Revenue Cycle Management with strong leadership exposure
- Proven track record of managing large-scale RCM operations (billing, AR, collections, denials)
- Deep understanding of US healthcare systems, payer policies, and compliance (HIPAA)
- Strong experience in driving operational excellence and process improvement (Lean/Six Sigma preferred)
- Demonstrated ability to deliver financial outcomes (cash flow improvement, AR reduction, revenue optimization)
- Experience in client/stakeholder management with excellent communication and negotiation skills
- Exposure to RCM tools, automation, analytics, and digital transformation initiatives
- Strong leadership skills with experience managing large, multi-location teams
- Ability to work in a fast-paced environment with a focus on quality, productivity, and continuous improvement
What's on Offer
- An opportunity to lead a mid-sized organisation in the business services industry.
- Competitive salary package with additional benefits.
- Collaborative and growth-oriented work environment.
- Chance to make a significant impact on organisational strategy and success.
